Operation Intern

About the Role

Venadu is an ONDC-enabled community marketplace provider building India's community application. Venadu brings shopping, food delivery, local classifieds, local news, taxi and auto booking, and other community services into a single digital platform. We are looking for enthusiastic interns who want to learn business operations, digital marketing, and community marketplace development.

Key Responsibilities

• Operations & Partner Support

• Assist in onboarding local shops, merchants, and business partners.

• Support State and Zonal Partners in implementing the Venadu platform.

• Help partners understand and use Venadu applications and admin panels.

• Conduct online training sessions and provide operational support.

• Monitor partner progress and follow up on assigned tasks.

• Assist in shop verification, product listing, and marketplace setup.

• Maintain daily operational reports and partner activity records.

• Marketing & Promotion

• Assist in promoting Venadu through social media and digital platforms.

• Create and coordinate marketing content, posters, and promotional campaigns.

• Support Meta Ads campaigns and lead-generation activities.

• Follow up with marketing leads and maintain lead databases.

• Help partners promote Venadu in their local markets.

• Assist in preparing campaign reports and marketing performance analysis.

• Communication & Coordination

• Communicate with partners, merchants, and internal teams through WhatsApp, email, and online meetings.

• Coordinate Google Meet training and review sessions.

• Prepare progress updates, meeting notes, and follow-up reports.

• Support business development and community expansion activities.

Requirements & Tech Stack

• Good communication skills in English.
• Knowledge of Hindi, Malayalam, Telugu, Kannada, or other regional languages is an advantage.
• Basic knowledge of social media and digital marketing.
• Familiarity with Google Sheets, Excel, WhatsApp, and online meeting tools.
• Willingness to learn new technology and business processes.
• Responsible, self-motivated, and organized.
• Ability to work independently and meet deadlines.

What You Will Learn

• Real-world startup operations and business management.
• Digital marketing and lead-generation strategies.
• Partner onboarding and business development.
• Community marketplace implementation.
• SaaS and ONDC-enabled business models.
• Customer and partner relationship management.