RECRUITER L4 1

About the Role

The purpose of the role is to source and hire the right talent against business requirements and ensure a positive employer brand experience for candidates throughout the hiring process.

Key Responsibilities

• Hire required talent from various sourcing channels by understanding business projections, urgency of talent needs, and skill types.
• Create sourcing plans based on hiring channel mix and cost considerations.
• Utilize job portals, consultants, and employee referrals to find suitable candidates.
• Facilitate the selection process with the technical panel for shortlisted candidates.
• Conduct different selection tests, such as technical programming language skills, as per business requirements.
• Conduct HR evaluation rounds and negotiate salary and position with candidates.
• Obtain necessary approvals from tower leads/heads, ensuring hiring adheres to Wipro's salary range and minimizes exceptions to meet average cost per candidate targets.
• Formally extend job offers to selected candidates and coordinate offer acceptance.
• Motivate, engage, and maintain relationships with selected candidates until their joining date.
• Coordinate with the HRSS team for background verification of selected candidates.
• Communicate joining status updates to Business Teams and Managers.
• Manage candidate experience throughout the recruitment process by conducting candidate connects and pre-hiring engagement activities to ensure a healthy joining ratio.
• Adhere to Wipro guidelines, processes, and protocols, delivering zero valid escalations.
• Resolve candidate concerns and manage escalations, turning around any negative experiences.
• Maintain daily data on the recruitment tool (Synergy) and upload candidate documents.
• Ensure weekly/monthly/quarterly dashboards are updated for management review.
• Conduct meetings with WMG teams to provide updates on hiring progress, risks, and issues, and seek help when necessary.
• Follow checks and balances, and conduct regular reviews with management to ensure reliability, quality, and integrity of recruitment data.

Performance Parameters

• Fulfilment Targets: Numbers per quarter as per plan (Fulfilment ratio, net add).
• Average Recruitment Cost Per Person: Deviation from Wipro salary range.
• Customer Satisfaction:
• Candidate Experience: Zero escalations.
• Hiring Manager satisfaction score: As per plan.
• Cost of Hiring: Deviation from Channel Mix and Budget.
• Compliance:
• % Deviation from Source-to-Hire policies.
• Online/Tool data reliability: 100%.

Requirements & Tech Stack

• Recruitment tool: Synergy