Service Manager
RDO Equipment Co.
Irving, TXFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year
- Must know
- OperationsCustomer serviceExpress
- Work
- On-site in Irving
- Pay
- Not stated by the employer.
- Skill demand
- Operations63%Customer service34%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 8, 2026 · still open
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About the Role
Lead a talented team of technicians as a Service Manager at RDO Equipment Co.
Key Responsibilities
- Managing Work Orders: Opening and closing orders, keeping track of progress, and ensuring smooth operation with internal systems.
- Scheduling and Workflow Management: Assigning technicians to jobs, managing schedules, and overseeing workflows.
- Deliver top-notch service to customers by communicating clearly, respectfully, and in a timely manner during the repair process.
- Communication: Keeping the team and customers informed to ensure smooth operations and alignment.
- Team Management and Development: Motivating technicians, supporting their growth, and addressing issues to build a strong, talented crew.
- Customer Service and Relationship Building: Ensuring customer satisfaction, building strong relationships, and delivering a world-class experience.
Requirements & Tech Stack
- Leadership Abilities: Desire to learn and grow in a leadership role.
- Customer Service Skills: Passion for delivering top-notch customer experiences.
- Tech-Savvy: Confident using computers and quick to learn new systems.
- Communication: Ability to express oneself clearly, both in writing and in conversation.
- Pace: Ability to thrive in a fast-moving environment where priorities can shift.
- Valid Work Authorization: Must be able to work in the U.S. without company sponsorship.
Qualifications
- Familiarity with our industry is a plus, but not required.