Flight Coordinator

Summary

Receives, processes, and arranges requests for emergent and non-emergency medical transportation (helicopter, fixed wing, and ground ambulance) including dispatching of ground and air resources for critical care patients. Ensures the most appropriate unit is assigned in a timely manner; coordinates all aspects of the mission and monitors the location of all transport units at all times, maintaining safety as a priority.

Key Responsibilities

• Receives and handles all customer requests for or about air or ground medical transports.
• Determines priority and preferred transport mode for all incoming requests by established policies and procedures.
• Helps facilitate the transition from one mode to another when primary mode is unavailable due to weather or maintenance.
• Assigns and coordinates medical transports by aircraft operating under FAA Part 91 and FAA Part 135 rules and regulations and utilizes other ground assets.
• Maintains data entries in the CAD for all requests, declines, cancels and out-of-service activities.
• Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.
• Must be able to work in a fast-paced environment and take appropriate action.

Requirements & Tech Stack

• High school diploma or GED.
• No required licensure/certifications.
• No minimum experience required.
• Onsite role; no hybrid or remote options.

Work Schedule

• Full Time, 72.00 hours per pay period (2 weeks)
• Shift: Flex
• Pay: $25.80 - $38.70 / hour (dependent on relevant experience)