Associate Solutions Consultant

Heartland Business Systems

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About the Role

The Associate Solutions Consultant is closely mentored during their first year of employment with the goal of developing into a Solutions Consultant. This role involves working closely with a Senior Solutions Consultant and their inside sales team to learn products, services, internal procedures, and processes. Responsibilities include driving new business within the Senior Solutions Consultant's current accounts and searching for and landing new customers.

Key Responsibilities

  • Promote and resell HBS products and services that will provide the highest return on investment of current and future customer IT expenditures.
  • Obtain strategic manufacturer sales certifications, such as Cisco Sales Expert and VMware Sales Professional.
  • Secure business relationships within HBS' partner groups, such as Cisco, Microsoft, Dell, and HP, to help improve HBS’ profitability through increased licensing revenues and services.
  • Follow the HBS administrative guidelines for the processing of orders, timesheets, and requests for service resources.
  • Provide remedial project management and be responsible for transferring customer expectations to the HBS System Engineer or Programmer.
  • Analyze client needs and interests and manage client satisfaction issues.
  • Consult with engineers regarding technical problems.
  • Accurately forecast new business as it is being developed and closed.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  • Attend sales meetings and read related publications to stay current on product applications, technical services, market conditions, competitive activities, advertising, and promotional trends.
  • Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
  • Meet or exceed sales targets by leveraging dynamic sales strategies.
  • Perform other duties, as assigned.

Requirements & Tech Stack

  • High school diploma or equivalent
  • Microsoft Office Suite
  • Maintain an outcome-focused mindset
  • Have strong prioritization skills
  • Always be a team player
  • Carry a professional attitude and respectful demeanor

About Heartland Business Systems (HBS)

Heartland Business Systems is one of the largest technology VARs (Value-Added Resellers) in the Midwest, offering comprehensive IT solutions.

HBS Core Values

  • Performance: Driven to achieve exceptional results.
  • Respect: Demonstrate personal integrity and professionalism.
  • Innovation: Passionate about serving customers with innovative solutions.
  • Development: Committed to developing ourselves and each other.
  • Excellence: Strive for excellence always.

What to Expect from HBS

  • Competitive compensation package (may include bonuses, incentives, commission, fair wages, retirement plans, and benefits with HSA-compatible plans).
  • Growth Opportunities
  • Community Involvement
  • Personal Development
  • Employee and family celebrations
  • Green initiatives
  • Personal Time Off
  • Work-life balance
  • Recognition and Awards

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