General Technician Apprentice Below Ground

About the Role

This is an entry-level general technician below ground position with Atlanta Gas Light. It involves being a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines.

Key Responsibilities

• Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance, and traffic control.
• Completes a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters, and assisting with other maintenance activities as needed.
• Performs meter reading, ERT installations, and ERT programming in conjunction with Automated Meter Reading duties.
• Provides assistance with all distribution activities involved with the installation, repair, and maintenance of the distribution system.
• Operates basic equipment and tools.
• Performs traffic control.
• Conducts landscaping and general maintenance.
• Assists with digging, shoring, repairing leaks, testing, and wrapping pipes.
• Operates pressure recording devices.
• Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.
• Ensures the truck is stocked with equipment, supplies, tools, and other equipment in neat and orderly condition.
• Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.
• Observes all safety requirements and regulatory guidelines to ensure compliance.
• Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.
• Assists in connecting and disconnecting gas service, manually turning meters on and off.
• Assists in conducting investigations of high bill complaints, stop meters, and special readings by meter reading validation.
• Assists in performing regular meter inspections, paints, and maintenance of above and below ground gas systems.
• Responds to questions from customers and provides answers directly or by referral.
• Operates Automated Dispatch system to complete meter reads and turn-offs service at customer's premise.
• Identifies abnormal operating conditions and takes appropriate actions.
• Performs simple sniff tests to detect gas leaks.
• Performs other job-related duties as required.

Requirements & Tech Stack

• High school diploma or GED
• Mechanical aptitude
• Basic knowledge and use of hand tools and equipment
• Ability to pass basic skills and knowledge assessments
• Valid Driver’s License
• Good written and oral communication
• Ability to use good judgment when working in potentially hazardous and emergency environments
• MS Office and Computer skills – basic proficiency
• Customer Service skills
• Good interpersonal skills
• Ability to resolve and diffuse difficult/escalated situations
• Knowledge of assigned geographical territory
• Ability to smell odorant used to detect gas leaks
• Safety sensitive
• Exposure to outside elements (heat, cold, high winds)
• Heavy lifting, bending, stooping, walking

Qualifications

• Mechanical aptitude
• Basic knowledge and use of hand tools and equipment
• Ability to pass basic skills and knowledge assessments
• Valid Driver’s License
• Good written and oral communication
• Ability to use good judgment when working in potentially hazardous and emergency environments
• MS Office and Computer skills – basic proficiency
• Customer Service
• Good interpersonal skills
• Ability to resolve and diffuse difficult/escalated situations
• Knowledge of assigned geographical territory
• Ability to smell odorant used to detect gas leaks

Preferred Qualifications:

• Field operations experience to include distribution crew work
• Experience with heavy equipment operations
• Technical school training and certification
• Welding experience or certification
• Commercial driver's license or permit
• Or Equivalent academic education and experience

This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.