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IT Support Technician I
Technify Motors GmbH
Mobile, AL0–2 yrs6m agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years · Diploma
- Must know
- TroubleshootingHelp deskCustomer service
- Nice to have
- WindowsCompTIA A+Active Directory
- Work
- On-site in Mobile
- Pay
- Not stated by the employer.
- Listed
- Nov 10, 2026 · still open
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Key Responsibilities
- Reset passwords and assist with account access issues.
- Troubleshoot desktop, laptop, printer, and peripheral hardware problems.
- Configure, deploy, and replace PCs and laptops.
- Provide first-level support for Microsoft 365 and business applications.
- Respond to and resolve help desk tickets in a timely manner.
- Install software and perform routine system updates.
- Document issues, resolutions, and asset information.
- Escalate complex issues to senior IT staff when needed.
Qualifications
- High school diploma or equivalent required.
- Associate degree in Information Technology or a related field preferred.
- 0 to 2 years of IT support experience.
- Basic knowledge of Windows operating systems, Microsoft 365, and computer hardware.
- Strong customer service, communication, and problem-solving skills.
- Ability to lift and move computer equipment up to 50 pounds.
Preferred
- CompTIA A+ certification or willingness to obtain.
- Experience supporting printers, Windows PCs, and Active Directory user accounts.