Retail Associate

About the Role

The Retail Associate role at Feste is a full-time, on-site position based in New York, NY. Feste provides essentials for the modern host, offering thoughtfully curated products designed to elevate everyday gatherings and special occasions. The brand focuses on making entertaining approachable, stylish, and enjoyable, with items that fit seamlessly into contemporary lifestyles. Feste’s retail environment showcases a range of hosting and celebration-focused goods that encourage creativity and personal expression. Team members contribute to a welcoming, service-oriented atmosphere where customers can discover new ideas for hosting without needing a special occasion.

Key Responsibilities

• Greet and assist customers.
• Provide product recommendations.
• Ensure a consistently high level of customer-focused service.
• Maintain visual merchandising standards.
• Manage inventory on the sales floor and stockroom.
• Process transactions at the point of sale.
• Keep the store clean and organized.
• Support store events.
• Help execute promotions.
• Collaborate with team members to create a welcoming, engaging shopping experience aligned with Feste’s brand.

Requirements & Tech Stack

Pay Rate: $19.50/Hour

Qualifications

• Strong interpersonal skills.
• Commitment to customer-focused service.
• Communication skills that support clear, friendly, and professional interactions with customers and colleagues.
• Inventory management skills, including organizing stock, restocking shelves, and maintaining accurate counts.
• Customer experience skills, with the ability to create a positive, memorable in-store experience.
• Previous retail or hospitality experience is beneficial, especially in customer-facing roles.
• Ability to stand for extended periods, move merchandise, and work flexible hours, including weekends and holidays.
• Reliability, attention to detail, and comfort working in a fast-paced, team-oriented environment.