Customer Support Associate
TP
Kolkata0–2 yrs4h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 2 years · 12th pass
- Must know
- Customer service
- Work
- On-site in Kolkata
- Pay
- ₹1–1.5 LPA
- Skill demand
- Customer service85%of 149 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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Job Title: Customer Support Associate
Location: Kolkata, Salt Lake sector v
About the Role
- Seeking enthusiastic and customer-focused individuals to join the team as Inbound Customer Care Executives.
- Responsible for providing exceptional customer service via Inbound calls and handling customer queries.
Key Responsibilities
- Handling customer inquiries and resolving issues.
- Providing product/service information to customers.
- Meeting and exceeding customer satisfaction.
Requirements & Tech Stack
- Minimum qualification: 12th pass.
- Proficiency in Hindi/English language.
- Bilingual profiles preferred.
- Excellent translation skill required.
- Immediate joiners are preferred.
- Aadhaar should be linked with the candidate's contact number.
- No leave requirement for the upcoming 90 days.
Qualifications
- Excellent communication and interpersonal skill in English, Hindi.
Shifts
- Rotational shifts, rotational WO.
- Female staff: Any 9 hours during 7 AM to 8 PM working window (no night shifts).
- Male staff: Rotational shifts and Rotational 1 W/O (includes night shifts).
Salary
- Hindi + Bengali: 13.4k CTC and 10.9k in-hand.
Additional Information
- EPFO, ESIC, Flexible shifts.
- Freshers are encouraged to apply.