Customer Service/Customer Support Internship

TraviYo

Noida, Uttar Pradesh, IndiaFresher1h agovia LinkedIn

This job at a glance

Who can apply
Freshers and up to 1 year
Must know
TroubleshootingOnboardingSales
Work
On-site in Noida · internship
Pay
Not stated by the employer.
Skill demand
Troubleshooting19%Sales8%Onboarding5%of 149 similar fresher jobs posted in India this week
Listed
30 Oct 2026 · still open

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About the Company

TraviYo, established on 15th June 2016, provides technology solutions to travel agents with an automated platform for business generation, operation management, and transaction tracking to increase revenue. TraviYo is awarded by the Start-Up India program and funded by SIDBI Ventures. They offer a CMS-based dynamic website and mobile app for Android and iOS.

Key Responsibilities

  • Handle customer inquiries via phone, email, and chat.
  • Provide product information and guide users through TraviYo's technology platform.
  • Troubleshoot issues and ensure timely resolution.
  • Document customer interactions.
  • Escalate complex cases to relevant teams.
  • Gather customer feedback.
  • Support onboarding and basic product training for new clients.
  • Coordinate with sales and product teams to improve overall customer experience.
  • Maintain professional communication and adhere to service-level standards.

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