Marketing & Sales Associate

Marketing & Sales Associate

Synergy Health 360 | Synergy Wellness 360

Work Arrangement: Remote

Employment Type: Full-Time

Industry: U.S. Healthcare & Wellness

Key Responsibilities

• Sales & Membership Growth
• Promote and sell healthcare and wellness membership plans to prospective and existing clients.
• Generate leads, conduct follow-ups, and convert inquiries into memberships.
• Build client relationships to increase enrollments, renewals, and membership upgrades.
• Meet monthly and quarterly sales and revenue targets.
• Marketing & Lead Generation
• Plan and execute marketing campaigns to increase brand awareness and membership enrollment.
• Coordinate digital marketing initiatives, including social media, email marketing, website content, and paid advertising.
• Create promotional materials, sales presentations, and client communications.
• Identify opportunities to expand the customer base and increase revenue.
• Sales Pipeline & Performance Management
• Manage the sales funnel from lead generation and qualification through conversion and enrollment.
• Maintain accurate prospect and membership records using CRM tools.
• Track sales performance, conversion rates, campaign results, and revenue metrics.
• Recommend strategies to improve lead conversion and marketing effectiveness.
• Client Relationship Management
• Serve as a key point of contact for prospective and existing members.
• Clearly communicate membership plans, benefits, pricing, and program details.
• Support member retention, renewals, referrals, and client satisfaction.
• Gather client feedback and identify opportunities to improve the membership experience.
• Implementation & Team Collaboration
• Support membership-related system implementations and workflow improvements, including Athena.
• Assist with AI implementation and other ongoing business initiatives.
• Collaborate remotely with clinical, administrative, operations, and IT teams to support organizational growth.

Requirements & Tech Stack

• Experience in sales, marketing, business development, or client relationship management.
• Working knowledge of the U.S. healthcare system and healthcare market.
• Excellent verbal and written communication skills.
• Ability to generate leads, manage follow-ups, and convert prospects into customers.
• Goal-oriented mindset with the ability to meet sales targets and manage a sales pipeline.
• Strong organizational, analytical, and problem-solving skills.
• Ability to work independently and collaborate effectively in a remote environment.

Qualifications (Preferred)

• Experience in U.S. healthcare, medical practices, wellness, medical aesthetics, or membership-based businesses.
• Knowledge of digital marketing, including social media, SEO, email marketing, and paid advertising.
• Experience with CRM platforms, sales funnel management, and performance analytics.
• Familiarity with Athena or other EHR and practice management systems.
• Experience marketing healthcare memberships, subscription services, or wellness programs.

Key Performance Indicators (KPIs)

• New membership enrollments and revenue generated.
• Lead generation and lead-to-enrollment conversion rates.
• Sales pipeline activity and follow-up effectiveness.
• Member retention, renewals, and client satisfaction.
• Marketing campaign performance and return on investment.
• Progress on implementation milestones.