Team leader, International
TP
Hyderabad0–5 yrs27m agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 5 years
- Must know
- Customer serviceBusiness analysis
- Work
- On-site in Hyderabad · internship
- Pay
- Not stated by the employer.
- Skill demand
- Customer service20%Business analysis20%of 98 similar fresher jobs posted in India this week
- Listed
- 5 Nov 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
Seeking a highly skilled and experienced Team Leader for the international sector. The ideal candidate will possess a strong background in customer experience management and excellent leadership skills.
Key Responsibilities
- Manage and lead a team of customer support representatives to achieve high levels of customer satisfaction.
- Develop and implement process improvements to increase efficiency and productivity.
- Provide coaching and training to team members to enhance their skills and performance.
- Monitor and analyze customer feedback to identify areas for improvement.
- Collaborate with other teams to resolve complex customer issues and improve overall customer experience.
- Ensure compliance with company policies and procedures.
Requirements & Tech Stack
- Proven experience as a Team Leader or similar role in a customer-facing environment.
- Strong knowledge of customer experience management principles and practices.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and decision-making skills.
- Experience working with international clients or teams is an asset.