Client Service Associate

Client Service Associate

Delhi

About the Role

At Rishiraj Media, we are pioneers in crafting extraordinary experiences that transcend the ordinary. As an innovative and dynamic experiential marketing agency, we have been at the forefront of redefining how brands connect with their audience in India and beyond. Our journey began in Delhi, India, where our roots took hold and our passion for creativity flourished.

Key Responsibilities

• Act as a bridge between clients and internal creative, design, and digital teams.
• Understand client briefs and communicate requirements clearly to the internal team.
• Support in creating campaign proposals, presentations, and reports.
• Monitor project timelines, deliverables, and ensure on-time execution.
• Maintain client relationships by providing prompt updates and addressing queries.
• Support senior client servicing executives in day-to-day account management.
• Track and report campaign performance, ensuring client satisfaction.