Travel Support Associate (International Process)
RMV Workforce LLP
Gurugram, Haryana, India0–2 yrs2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- Customer serviceOperations
- Work
- On-site in Gurugram · internship
- Pay
- Not stated by the employer.
- Skill demand
- Operations54%Customer service28%of 98 similar fresher jobs posted in India this week
- Listed
- 4 Nov 2026 · still open
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Job Title: Travel Support Associate (International Process)
Location: Sector 30, Gurugram (Work From Office)
Salary: Up to ₹30,000 CTC (₹24,000 in-hand)
Working Days: 5 days a week
Shifts: Rotational shifts and week-offs
Key Responsibilities
- Handle travel bookings, cancellations, amendments, and customer queries.
- Assist customers with itinerary changes and reservation-related issues.
- Provide customer support through voice (20%) and non-voice channels (80%).
- Coordinate with airlines, hotels, and travel partners to resolve booking concerns.
- Maintain accurate booking records and ensure timely query resolution.
- Deliver a positive customer experience through effective communication and problem-solving.
Requirements & Tech Stack
- Minimum 6 months of travel process experience (Domestic experience can be considered).
- Good English communication and customer-handling skills.
- Knowledge of travel bookings and reservation management.
- Flexibility to work in rotational shifts and week-offs.
Qualifications
- Graduate / Undergraduate
Joining: Immediate joiners preferred
Interview Process
- HR Round
- Operations Round