Logistics Operations Associate

About the Role

The Associate Logistics Operations Associate is responsible for carrier selection and service levels across multiple business units. This role involves utilizing the corporate Transportation Management System (TMS) for outbound and inbound carrier selection based on cost, service, and level of commitment. The position requires determining equipment and service level requirements for multiple plant locations, managing carrier selection and performance to meet cost and service expectations, and maintaining continuous contact with customer service, sales, plant purchasing, and plant shipping personnel. The Associate will also secure and coordinate uninterrupted transportation services and materials flow to and from North American markets.

Key Responsibilities

• Utilize the corporate TMS for carrier selection on outbound and inbound shipments from multiple plant locations across all business units.
• Implement the day-to-day transportation plan.
• Implement and maintain company policy and standard operating procedures.
• Monitor service level requirements and equipment commitments with motor carriers.
• Monitor carrier service level performance and meet internal reporting requirements.
• Report cost reduction opportunities within assigned planning markets.
• Determine optimal mode between truckload, LTL and intermodal based on delivery requirements.
• Maintain good and ethical relationships with carrier/association contacts.
• Prepare daily/weekly/monthly reports.
• As directed, study possible savings and service improvements through the use of new and/or improved carrier equipment, methods, and procedures.
• Upon request from the procurement team, prepare any data for the negotiation of carrier services and equipment within assigned planning markets.
• Perform specific activities under direct supervision.
• Work is outlined in detail by others.
• Limited discretion within well-established guidelines to include order of work tasks.
• Uses existing procedures to solve routine or standard problems.
• May be required to perform other related duties as assigned.

Requirements & Tech Stack

• Minimum of 0 to 2 years of work experience.
• Bachelor's degree preferred with 0 to 2 years of experience; 4+ years of work experience in lieu of a degree.
• Working knowledge and experience in motor carrier transportation preferred.
• Knowledge of a Transportation Management System (TMS) preferred.
• Solid interpersonal, verbal, and written communication skills.
• Solid customer service skills.
• Ability to work independently and in a team environment.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
• Basic knowledge of SAP or ERP systems is preferred.
• Minimal travel required (0 - 5 days per year).
• Work environment is typical of an office setting.