ADMIN OFCR 2 CX

About the Role

The Research Administrative Coordinator will provide comprehensive administrative and operational coordination for large, multi-site NIH-funded observational studies and for clinical trials within the AD and FTD Clinical Trials Research Program. The role involves coordinating administrative functions of moderate scope and complexity, exercising judgment within defined guidelines, and ensuring efficient day-to-day operations.

Key Responsibilities

• Provide administrative support and facilitate smooth communication internally and externally.
• Manage complex calendaring and meeting coordination.
• Handle program communications and documentation.
• Administer procurement, invoices, and reimbursements.
• Coordinate travel.
• Provide administrative tracking of research milestones.
• Offer administrative support for recruitment and onboarding.
• Maintain program records, websites, and standard operating procedures.
• Provide basic technology support.
• Serve as an administrative point of contact for internal and external stakeholders.
• Identify and resolve routine operational issues.
• Escalate matters requiring scientific, financial, policy, or management-level determination.

Requirements & Tech Stack

• Microsoft Office (Outlook, Word, Excel, and PowerPoint) for managing calendars, maintaining tracking tools, preparing correspondence, and formatting presentations.
• Familiarity with survey creation and presentations including related software.
• Ability to work collaboratively with cross-functional teams such as the department admin core, HR, and Talent Acquisition.

Qualifications

• Proven communication and interpersonal skills to communicate effectively with all levels of staff, internal/external stakeholders, and leadership verbally and in writing/emails.
• Demonstrated organizational skills and ability to multi-task with demanding timeframes.
• Proven ability to work collaboratively.
• Demonstrated record of cooperative working relationships with patients, co-workers, & physicians.
• At least 6 months of experience supporting multiple concurrent projects.
• Demonstrated ability to identify decisions and pending action items from meetings with multiple participants.
• Ability to learn and retain information in a timely manner.

Preferred Qualifications:

• At least 1 year of prior support of complex clinical research projects with multiple stakeholders.
• Experience/exposure to software such as Doodle, Calendly, Canva, Figma, Adobe Illustrator, Docusign, Qualtrics, RedCap, Squarespace, and Wordpress.