Account Manager, TikTok Shop

About the Role

This is a full-time, on-site TikTok Shop Account Manager role based in Beverly Hills, CA.

Key Responsibilities

• Oversee day-to-day operations and performance for assigned brand accounts on TikTok Shop.
• Manage product listings, pricing, promotions, and inventory to drive sales.
• Coordinate with internal teams to plan and execute TikTok Shop campaigns, including:
• Live streams
• Affiliate strategies
• User-generated content (UGC) and skit content
• Paid advertising initiatives
• Regularly analyze sales, traffic, and conversion data.
• Prepare performance reports and provide strategic recommendations to optimize client growth.
• Client communication.
• Issue resolution with platform partners.
• Stay current on TikTok commerce trends and best practices.

Requirements & Tech Stack

• Experience with marketplace or e-commerce account management, preferably on TikTok Shop or similar social commerce platforms.
• Skills in campaign planning, performance analysis, and reporting using relevant analytics tools and dashboards.
• Ability to collaborate with creative, content, and marketing teams.
• Strong communication and relationship management skills for working with clients, creators, and internal stakeholders.
• Organizational and project management skills, with the ability to manage multiple accounts, deadlines, and priorities in a fast-paced environment.
• Familiarity with affiliate programs, paid advertising, and marketplace merchandising strategies is highly beneficial.
• Comfort working on-site in Beverly Hills, CA.
• Commitment to cross-functional teamwork and continuous learning.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.

Compensation & Benefits

• Competitive salary: $62,000–$85,000 yearly.
• Comprehensive Healthcare: health, dental, and vision coverage.
• Retirement Benefits: 401(k) retirement savings program.
• Paid Time Off.
• Work on-site at the Beverly Hills HQ.