(USA) Freight Flow Associate

Key Responsibilities

• Complies with company policies, procedures, and standards of ethics and integrity.
• Operates forklift following Company standards and guidelines for safely picking up, moving, placing, and positioning merchandise pallets.
• Completes work assignments and priorities by using policies, data, and resources.
• Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers.
• Manages inventory flow following company policy and procedures.
• Utilizes equipment appropriately for merchandising and working inventory exceptions.
• Corrects shelf capacities and completes required paperwork, logs, and documentation.
• Provides member service by acknowledging members, identifying their needs, and providing guidance and support regarding self-service technology.
• Assists members with purchasing decisions, locating merchandise, and resolving issues.
• Promotes company products and services.
• Maintains facility safety according to company policies and procedures.
• Conducts safety sweeps and follows forklift spotting procedures.
• Handles and disposes of hazardous materials according to procedures.
• Corrects and reports unsafe situations to management.
• Maintains sales floor and merchandising presentation in accordance with company policies.
• Zones areas, stocks and rotates merchandise, and removes damaged or out-of-date goods.
• Sets up, cleans, and organizes product displays, and maintains modular integrity.
• Receives, sorts, stages, and delivers merchandise.
• Ensures prominent display of promotional and seasonal merchandise.
• Processes defective merchandise.
• Follows company and regulatory policies and procedures for sanitation and food safety.
• Monitors the area for shrink, security risks, and safety.
• Ensures club pickup orders are filled by assisting with picking and staging.
• Ensures products are selected and staged according to company policy.
• Performs occasional audits for accuracy.
• Handles, moves, and displays goods safely and correctly.
• Tracks goods, maintains instock levels, and controls shrinkage.
• Reports poor inventory practices and low instock levels.
• Uses inventory tools and equipment safely and correctly.
• Operates and maintains forklifts safely and correctly.
• Reports poor or unsafe conditions or practices.
• Notifies Management when forklifts are not in proper working order.
• Proactively identifies customers who need help and engages them with Technology services and items.
• Models and helps others with technology services.
• Identifies and addresses shrink opportunities and problems with products, services, and work areas.
• Maintains equipment and ensures products are organized and stocked correctly.
• Fixes any problems promptly.
• Embraces differences in people, cultures, ideas, and experiences to create a supportive workplace.
• Creates opportunities for associates to thrive and perform.
• Works as a team, building strong and trusting relationships.
• Communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing, and mentoring others.
• Recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Acts in a selfless, humble, self-aware, honest, fair, and transparent manner.
• Delivers results while putting the customer first.
• Makes decisions based on reliable information.
• Balances short and long-term priorities.
• Considers how own work impacts the team's ability to deliver on purpose.
• Displays curiosity and a desire to learn.
• Takes calculated risks and demonstrates courage and resilience.
• Drives continuous improvements and supports others through change.

Requirements & Tech Stack

• Forklift Certification (90 days of prior experience)
• Ability to safely utilize pallet jacks
• Must be 18 years of age or older

Qualifications (Preferred)

• Customer Service Experience
• Retail Experience
• Supervising a team