Customer Success Management Trainee
Joveo
Bengaluru, Karnataka, India0–3 yrs2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 3 years
- Must know
- Stakeholder managementProduct managementSalesAccount managementExcelData analysis
- Nice to have
- RecruitingMarketing
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Stakeholder management8%Sales7%Account management2%Product management1%of 133 similar fresher jobs posted in India this week
- Listed
- 9 Nov 2026 · still open
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About the Role
Management Trainee (Path to Customer Success Manager)
The Customer Success Manager at Joveo is a high-stakes, advisory role for a storyteller, a strategist, and a growth architect. You will be a trusted advisor in the recruitment tech space, transforming programmatic advertising metrics into ROI narratives. The focus is on driving Value Realization—ensuring clients win with Joveo.
Key Responsibilities
- Be the ROI Storyteller: Transform raw data into compelling narratives proving Joveo’s impact.
- Command the Boardroom: Own relationships with Director and CXO-level stakeholders, leading strategic sessions.
- Architect Success Playbooks: Design and execute project blueprints for seamless adoption of Joveo’s AI and programmatic solutions.
- Internal Product Catalyst: Act as the voice of the customer, influencing the product roadmap with frontline insights.
- Drive the "Health" Agenda: Monitor account vitals, identify risks, and turn challenges into opportunities for expansion and advocacy.
- Mobilize the Powerhouse: Act as the "CEO of your book of business," rallying cross-functional teams (Product, Data Science, Sales) to deliver on promises.
Requirements & Tech Stack
- Experience in Customer Success or Strategic Account Management.
- Experience navigating the HR Tech, SaaS, or Recruitment Marketing landscape is a bonus.
- Analytical Rigor: Proficient with data analysis tools and techniques (e.g., pivot tables, charts).
- Executive Presence: Ability to communicate confidently and concisely with CXOs.
- Owner's Mentality: Self-starting with the ability to thrive in high-autonomy environments.
- Advocacy Spark: Proven track record of turning users into brand champions.
Qualifications
- 0-3 years of experience.