Customer Service Representative
K&G Fashion Superstore
This job at a glance
- Who can apply
- New grads and up to 32 years
- Must know
- Customer service
- Work
- On-site in Irvington
- Pay
- $13–$16.25 an hour
- Skill demand
- Customer service98%of 145 similar entry-level jobs posted in the US this week
- Listed
- Nov 1, 2026 · still open
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About K&G Fashion Superstore
For more than 30 years, K&G Fashion Superstore has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.
About the Role
We Have Immediate Openings – Start Right Away!
Key Responsibilities
Our Customer Service Representatives are responsible for all aspects of the customer experience with multiple responsibilities, but not limited to:
- Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.
- Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
- Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas.
- Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements.
Requirements & Tech Stack
- Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
- Desire to learn and adapt to new programs.
- Ability to work well and consult with associates at all levels and contribute to a positive work environment.
Physical Requirements
- Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
None explicitly stated beyond the responsibilities and requirements listed.
Pay & Benefits
- Competitive hourly rates: $13.00 - $16.25/hourly
- Flexible schedules to meet your availability!
- Tuition reimbursement
- Generous employee discount on first purchase
- Ongoing discounts on purchase made at any Tailored Brands store.