Talent Development Business Partner

Key Responsibilities

• Support Chubb Benefits and broader Chubb priorities through talent and learning initiatives.
• Serve as a primary contact for multiple internal teams in a matrixed environment.
• Bring expertise in talent development, learning design, program implementation, communication, and learning initiative promotion.
• Use strong project management, time management, relationship management, and problem-solving/critical thinking skills.
• Apply intermediate to advanced Excel and Power BI skills, AI literacy, and the ability to interpret raw data for senior leadership.
• Be detail-oriented, strategic, curious, and able to quickly learn complex business processes and systems.
• Develop and implement talent development programs that build employee skills and capabilities.
• Create an engaging environment that supports employee growth and retention.
• Partner with stakeholders to design and deliver online and blended learning programs.
• Serve as content and program owner for learning initiatives.
• Develop content independently or with Instructional Design and external vendors.
• Partner with the LMS Administrator to build workshops and curricula.
• Schedule and deliver training, and coordinate delivery as needed.
• Update materials, gather SME feedback, and monitor usage and adoption.
• Recommend learning approaches based on research and feedback.
• Analyze learning effectiveness and share recommendations for improvement.
• Manage project timelines, dependencies, and risks in an agile environment.
• Build strong relationships across all levels and functions.
• Communicate clearly through writing, presentations, and solution-focused communication.
• Work under deadlines, manage priorities, and deliver high-quality results.
• Quickly analyze information, develop curriculum outlines, and draft training content.
• Deliver virtual programs through platforms such as WebEx.
• Use Microsoft Office tools, including Excel and Power BI.
• Follow content approval processes, including SME and Legal review.
• Facilitate in-person programs as needed.
• Some travel may be required, up to 25%.

Requirements & Tech Stack

• Talent Development/Management and/or program design experience:
• Conduct needs analysis.
• Create content focused on Soft-Skills such as Communication Styles, Emotional Intelligence.
• Leadership Development Program through PowerPoint presentations for live and virtual training.
• Knowledge in eLearning software such as Oracle or Cornerstone.
• Leadership coaching (Hogan, Korn Ferry, etc.) or similar.
• Experience with self-assessments (not limited to Hogan, Korn Ferry, etc.) or similar.
• Experience with Employee Engagement Surveys and platforms (i.e., Medallia).
• Ability to interpret raw data using MS Excel, synthesize key insights, and translate findings into a clear, compelling narrative for executive leadership.
• Demonstrated ability to design learning solutions for eLearning content and live virtual instructor-led experiences.
• Project and vendor management.
• Working in B2B, Group and Broker insurance as a plus.
• Insurance, Sales, Operations, Call Center, Insurance Claims Departments or Leadership Development, a plus.

Qualifications

• BS/BA Degree (or equivalent experience/certifications) in Human Resource with a strong L&D or talent development focus, Training and Development or related field preferred.
• MS Degree in Industrial Organizational Psychology, Adult learning strategies, including online learning and rapid design principles.

Location

• Chicago, IL (near Rosemont, IL Triangle Plaza)

In-Office Expectation

• 4 days in office, 1 day remote.

Compensation

• Pay range: $85,000 to $100,000.
• Specific offer will depend on an applicant’s skills and other factors.
• May be eligible to participate in a discretionary annual incentive program.