Customer Service, Booking Hotels
Network Travel Careers
Atlanta, GAFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Nice to have
- Customer serviceSales
- Work
- On-site in Atlanta
- Pay
- Not stated by the employer.
- Listed
- Oct 27, 2026 · still open
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About the Role
We are a trusted travel planning company seeking friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. This remote role involves assisting clients with researching, planning, and securing hotel accommodations. Comprehensive training and ongoing support are provided.
Key Responsibilities
- Assist clients in selecting and booking hotel accommodations
- Provide accurate information on hotel amenities, pricing, and availability
- Respond promptly and professionally to client inquiries via phone, email, or online chat
- Maintain detailed and accurate records of client interactions and bookings
- Collaborate with team members to ensure seamless client experiences
- Stay updated on hotel offerings, travel trends, and industry changes
- Attend virtual training sessions and team meetings
Requirements & Tech Stack
- Strong communication and customer service skills
- Friendly, professional demeanor and positive attitude
- Comfortable working independently and managing time effectively
- Basic computer skills and a reliable internet connection
- Interest in travel and helping clients plan memorable stays
Qualifications
- Previous experience in customer service, hospitality, or sales is a plus but not required.
Note: Artificial intelligence (AI) tools may be used to support parts of the hiring process, but final hiring decisions are made by humans.