Deputy Manager, Operations and Service
Bajaj Finance Limited
Pune0–3 yrs2h agovia Naukri
Posted 13 Nov 2026, 11:46 IST · Last seen open on Naukri 13 Nov, 12:40 IST
This job at a glance
- Who can apply
- Freshers and up to 3 years · MBA / PGDM
- Must know
- Customer service
- Work
- On-site in Pune
- Pay
- Not stated by the employer.
- Skill demand
- Customer service10%of 99 similar fresher jobs posted in India this week
- Listed
- 13 Nov 2026 · still open
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About the Role
This position is open with Bajaj Finance Limited.
Key Responsibilities
- Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned.
- Daily cash collection / updating and deposition.
- Preparing daily cash collection report and sending the same to HO.
- Checking and updating agency collection.
- Attending walk-in customers and solving their issues, maintaining 100% Customer satisfaction level.
- Coordinating with HO/TCS to solve customer queries within TAT.
- Reporting of location cash and customer service details on a daily basis.
- Cross-selling insurance and other products to walk-in customers.
- Collecting customer feedback about our service and products.
- Branch admin related works to be done with the help of the admin manager as per company policy and requirement.
Requirements & Tech Stack
- Capable of interacting with customers and collection agencies.
- Has worked with a reputed Bank/Financial Institution in Consumer Financing.
Qualifications
- MBA
- 0 - 3 years of relevant experience.
- Positive attitude and team player.