Customer Service Specialist
Kotak Mahindra Bank
Mumbai, Maharashtra, India1h agovia LinkedIn
Kotak Mahindra Bank
About the Role
- Full-Time, Direct Bank Payroll position.
- Handle customer queries through email and voice support.
- Provide accurate banking-related information.
- Resolve customer concerns.
- Ensure a positive customer experience.
Requirements & Tech Stack
- Graduation is mandatory (any stream).
- Experienced candidates preferred.
- Excellent verbal and written English communication skills.
Working Schedule
- Rotational day shifts between 7:00 AM and 8:00 PM.
- 9-hour shift, including breaks.
- 8 rotational weekly offs per month.
- Flexibility to work on weekends and public holidays as required.
Compensation
- Up to ₹4.50 LPA (based on interview performance).