Food Service Worker

Banner Health

About the Role

This position performs cashiering and customer service duties in retail areas to provide accurate revenue collection and to assist in providing high quality customer service.

Core Functions

• Sets up work station and prepares all assigned foods and nourishments in the correct quantities, following established procedures, portion control and food quality standards. Assures that food presentation continually meets standards.
• Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils. Also cleans and sanitizes designated equipment and kitchen areas disposing of all waste materials. Monitors dish machine temperature.
• Maintains par levels of foods and/or supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks expiration dates.
• Checks and records food and equipment temperatures according to defined procedures, and reports any discrepancies to the supervisor.
• May deliver meals, nourishments, late trays and/or tube feedings to units; return excess nourishments as requested. May also assist in catering or special event service.
• May handle transactions at cash register (if applicable) and/or cafe.

Key Responsibilities

• This position works as a member of the food service team on one or more assignments in cleaning, food preparation, patient trayline or retail café.
• Provides service and assistance to patients, staff and other customers in accordance with established dietary and retail cafe policies and procedures.
• Interacts with other food service department personnel, hospital staff, patients and families.

Requirements & Tech Stack

• Requires the ability to follow a work routine with regular supervision.
• Requires the ability to work quickly and correctly while providing good customer service and maintaining sanitation standards.
• Requires the ability to follow instructions and guidelines for the use of cleaning chemicals and be able to work in physical contact with them.

Qualifications

• Ability to learn and follow established policy and procedures.
• Ability to read and understand written and verbal instruction.
• Ability to communicate effectively.
• Ability to provide customer service.
• Ability to learn food handling regulations and pass certification tests as required.
• POS (cash register) knowledge when applicable.

For Banner Staffing Services (BSS) team members:

• Food handlers' card is required with 30 days of hire.
• Note: For BSS team members in Tucson and Colorado, the food handlers' card is not required.

Employees working at Banner Behavioral Health Hospital:

• Must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire.

Employees working at Olive Branch Senior Center:

• Must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Preferred Qualifications

• Additional related education and/or experience.