Customer Experience Partner
A.P. Moller - Maersk
Mumbai, Maharashtra, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- OnboardingOperations
- Work
- On-site in Mumbai
- Pay
- Not stated by the employer.
- Skill demand
- Operations14%Onboarding1%of 98 similar fresher jobs posted in India this week
- Listed
- 5 Nov 2026 · still open
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About the Role
Customer Experience roles provide services to customers after they are onboarded in the Maersk environment. This role falls within the Administrative stream, supporting others by performing skilled technical, administrative, or operational tasks.
Key Responsibilities
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
Requirements & Tech Stack
- Skills developed through job-related training and on-the-job experience within a specific job discipline.
- Knowledge of standardized work routines and methods.
- General facts and information.
Qualifications
- Limited job and business knowledge is required at the time of hiring.
- Ability to execute specialized work to support operations.
- Exercises independent judgment within defined boundaries and guidelines, typically under supervision.
- Ability to make departures from established processes to resolve problems.
- May need to escalate non-routine problems to a more experienced colleague or supervisor.