Customer Support Associate

About the Role

• Contract Hiring | Customer Support Associate – US Healthcare (Voice)
• Role: Patient Support Associate - US Healthcare

Location

• Bengaluru

Shift

• US Shift / Night Shift

Key Responsibilities

• Support patients through phone, email, and chat interactions
• Assist with appointment scheduling and patient inquiries
• Coordinate with healthcare providers and insurance representatives
• Maintain accurate documentation and patient records
• Deliver an exceptional patient experience while adhering to quality and compliance standards

Qualifications

• Any Graduate
• Excellent English communication skills
• Customer-focused mindset and problem-solving abilities
• Basic computer proficiency
• Willingness to work in US shifts
• Freshers and early-career professionals eager to grow in the healthcare domain