Internship

About the Role

This position is part of the Capability Center within ASML Business Services (ABS) US Capability Center (US CC), with a primary focus on Lean and Operational Excellence. The role supports continuous improvement initiatives, business process documentation, and training support across the ABS organization. Under the direction of the Lean/OpEx Leader, this role assists in the development and deployment of Lean methodologies, Operational Excellence standards, and global business process improvements. The Coordinator will build capability to deliver training, support ABS projects, and contribute to process excellence.

Key Responsibilities

Lean & Operational Excellence Support

• Assist in the application of Lean tools and methodologies, including 5S, waste identification, value stream mapping, and problem-solving.
• Support Kaizen events, improvement workshops, and problem-solving activities.
• Contribute to the development and maintenance of standard work, SOPs, and visual management tools.
• Track improvement actions, verify results, and support performance metric reporting.

Business Process Support

• Support process mapping, workflow analysis, SIPOC creation, and identification of process inefficiencies.
• Maintain accurate and current process documentation within centralized repositories.
• Partner with process owners to understand requirements, handoffs, and improvement opportunities.

Training & Capability Development

• Participate in structured learning to build foundational knowledge of Lean, Operational Excellence, and business process methodologies.
• Assist in developing training materials, job aids, and communication resources for frontline teams.
• Progress toward delivering training sessions on basic Lean and process concepts.

Project Management Support

• Support project managers with scheduling, documentation, meeting coordination, and follow-up activities.
• Maintain project plans, action logs, and risk/issue trackers.
• Prepare presentations, reports, and communication materials for project updates.

Data & Analysis

• Collect and analyze operational and business process data to support improvement initiatives.
• Prepare charts, summaries, and insights for project teams and leadership.
• Assist in monitoring KPIs related to process performance and Operational Excellence program effectiveness.

Cross-Functional Collaboration

• Work closely with ASML Business Services (ABS) teams to understand processes and improvement needs.
• Support change management activities, including communication, training reinforcement, and adoption tracking.
• Serve as a liaison between frontline teams, process owners, and the Operational Excellence program.

Requirements & Tech Stack

• Foundational knowledge of Lean concepts through coursework, internships, or practical exposure.
• Strong communication skills with the ability to engage with frontline teams.
• Analytical skills with the ability to interpret data and present findings clearly.
• Demonstrated curiosity, willingness to learn, and interest in process improvement.
• Exposure to Lean, Six Sigma, or continuous improvement methodologies is preferred.
• Experience with training, coaching, or facilitating small groups is preferred.
• Familiarity with business process modeling or workflow documentation is preferred.
• Experience with project management tools is preferred.
• Prior experience in operations, manufacturing, logistics, or service environments is preferred.

Qualifications

• Bachelor’s degree in Business, Operations Management, or related field; or equivalent experience.

Development Pathway

This role is structured to build capability toward becoming an internal Lean trainer and business process practitioner. Development includes:

• Foundational learning and project shadowing
• Progressive involvement in training development and delivery
• Increasing ownership of process mapping and improvement activities
• Growth into leading small-scale improvement projects independently