Property Field Claims Representative, Central
Virginia Farm Bureau Family of Companies
This job at a glance
- Who can apply
- New grads and up to 2 years
- Must know
- Customer service
- Work
- On-site in New York
- Pay
- Not stated by the employer.
- Skill demand
- Customer service53%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 4, 2026 · still open
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About the Role
Virginia Farm Bureau is seeking a customer-focused Property Field Claims Representative (PFCR) to join their claims team. The PFCR is responsible for handling a variety of property damage and liability claims and providing efficient settlements in accordance with company procedures and standards.
This position may be filled at one of several levels (Level 1 - Property Claims Representative (PCR), Level 2 - Property Claims Specialist (PCS), and Level 3 - Senior Property Claims Representative (SPCR)) depending on a candidate's experience, technical expertise, education, and demonstrated ability. Higher levels assume increased claim complexity, greater authority, higher settlement responsibility, advanced estimating expertise, mentoring expectations, and technical leadership responsibilities.
Location
- Remote with travel within the assigned territory: Charlottesville, Staunton, Luray.
- Field-based position requiring travel in Central Virginia.
- Applicants must reside in the state of Virginia.
- Company Auto provided with covered gas, insurance, and maintenance.
Position
- Exempt
- Monday - Friday, 8:00am - 4:30pm
- Full-time salaried position
Key Responsibilities
- Investigate all losses assigned for Virginia Farm Bureau members.
- Comply with company policies and procedures in the handling of all losses and other company matters.
- Report all activity on all claim files to the company promptly.
- Evaluate and Estimate claims using photos, measurements, estimating platforms, and other available resources.
- Promptly reply to all complaints as requested.
- Advise Underwriting Department on all poor risks.
- Assist and give guidance to other claim personnel as requested.
- All other duties as assigned by the Supervisor.
Requirements & Tech Stack
- Xactimate proficiency
- Understanding of building construction appropriate to job level
- Excellent communication, customer service, investigation, negotiation, organizational, and problem-solving skills
Qualifications
- College degree or equivalent work experience.
- Relevant experience in property claims, insurance, construction, restoration, estimating, or a related field.
- 5 years previous property claims experience (preferred)
- Knowledge of insurance contracts issued by the company (preferred)
- Experience with casualty insurance claims (preferred)
Typical experience ranges:
- PCR (0-2 years)
- PCS (2+ years)
- SPCR (5+ years)