Front Office Executive

Front Office Executive Cum Student Counsellor

Athree Intelligence Solutions

Key Responsibilities

• Student Counselling & Admissions (Primary Responsibility)
• Handle incoming calls, WhatsApp enquiries, and walk-in candidates.
• Explain IT training programs, course details, fees, and career opportunities.
• Follow up with prospective students and convert leads into admissions.
• Maintain student enquiry records and admission reports.
• Coordinate with trainers regarding batch schedules and student onboarding.
• Front Office Management
• Welcome visitors and manage reception activities.
• Handle phone calls, emails, and appointments professionally.
• Maintain office records and support daily administrative activities.
• Digital Marketing Support (Preferred)
• Assist in managing Instagram, Facebook, and LinkedIn pages.
• Create and publish basic promotional posts and course announcements.
• Support lead generation through social media campaigns.
• Basic knowledge of Canva, Meta Ads, or digital marketing tools is an added advantage.

Requirements & Tech Stack

• Excellent communication and interpersonal skills.
• Strong counselling, persuasion, and lead conversion abilities.
• Good knowledge of MS Office and basic computer applications.
• Ability to manage multiple enquiries and follow-ups.
• Fluency in Telugu and English preferred.
• Basic digital marketing knowledge is an added advantage.

Qualifications

• Any graduate.
• Freshers with excellent communication skills may apply.
• Previous experience in an IT training institute, educational consultancy, or admissions counselling is preferred.