Analyst-Data Science

About The Team

The Analytics (AIM) team, part of Global Strategy & Operations, GCS, is the analytical engine for the Global Commercial Card business. The team drives profitable growth in Acquisitions through Data, Analytics, and AI powered Targeting & Personalization Capabilities. This role will be an integral part of the customer cross-functional team responsible for driving strategic analysis and initiatives spanning across channels and products for the US market. The incumbent will be responsible for analytics solutions that shape customer acquisitions and organic growth roadmap. The role requires a strong background in data analytics and commercial card knowledge. The position is part of a highly collaborative environment, interacting with and influencing partners across the Global Commercial Service’s business at American Express.

Key Responsibilities

• Support Data Driven Strategy: Conduct analysis to evaluate marketing and sales performance, identify customer trends, and uncover opportunities for growth, leveraging AI/GenAI where relevant to accelerate and enhance analytics.
• Deliver Actionable Insights: Translate complex data into clear recommendations for senior leadership and functional partners, supporting decision-making on customer engagement, product performance, and revenue outcomes.
• Enable Cross-Functional Decision-Making: Effectively engage and deliver results in collaboration with key partners including the functional channel owners, the business partners and end-users of analytical solutions and technology partners.
• Influence and Storytelling: Communicate insights in a compelling way, shaping strategic narratives that drive alignment among cross-functional stakeholders and senior leaders.
• Champion Innovation: Experiment with and apply emerging GenAI capabilities to solve business problems and develop innovative Amex use cases.

Qualifications

• Minimum Bachelor's degree in a quantitative field (e.g. Statistics, Engineering, Physics, Mathematics and Economics).
• Understanding of key Generative AI concepts and techniques, including prompt engineering techniques, Retrieval-Augmented Generation (RAG), embeddings/vector search, and agentic AI workflows.
• Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results.
• Ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors.
• Strong programming skills in SQL and Python with experience in Machine Learning and Data Science.
• Ability to prioritize and manage several concurrent projects through collaboration across teams/geographies.