Inland Associate, Documentation
A.P. Moller - Maersk
Greater Chennai Area0–2 yrs3h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- AccountingStakeholder managementCustomer service
- Work
- On-site in Greater Chennai Area
- Pay
- Not stated by the employer.
- Skill demand
- Stakeholder management26%Accounting23%Customer service8%of 97 similar fresher jobs posted in India this week
- Listed
- 6 Nov 2026 · still open
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About the Role
Position Title: Inland Associate -Documentation
Working Location: Maersk CFS, Ground Floor No 78, Anuppam pattu village, Minjur, Ponneri Taluka, Thiruvalluvar dist, Chennai- 601203 India
Key Responsibilities
- Responsible for CFS-import documentation & billing.
- Follow up on CFS documentation process & compliance in line with SOP.
- Ensure to collect appropriate documents from customers (e.g., BL/BOE/OOC/DO) during gate IN & OUT of cargo/container from CFS.
- Uploading IAL in system/work order/gate-out pass generation & billing.
- Endorsing container/cargo availability status in CFS to customs after thorough check in system.
- Documenting customs detained cargo/container and submitting reports to customs as and when required.
- Billing to customers using CFS tariff and contract rate.
- Ensure timely and error-free billing to customers.
- Ensure on payment collection with cashier for cash customers.
- Interacting with shipping lines in case of contingency regarding DO/BL.
- Reconciliation with empty containers post de-stuffing on a daily basis.
- Validate manual billing & receipt of payment while issuing manual gate out pass.
- Invoice follow-up with vendors and process for on-time payment.
- Prepare and send timely MIS/ periodic reports to the respective stakeholders.
- Work in coordination with customs officials, customer service & cashier team on day-to-day activities.
- Interaction with the control tower team in case of contingency on laden container arrival & empty container evacuation.
- Understand customer (CHA-Importer-consignee) needs and assist them in a pleasant manner.
- Support customer service in customer query resolution.
- Timely respond to email queries from customers related to documentation/invoicing.
- Pre-plan and communicate to the internal team on special requests from customers.
- Understand characteristics of hazardous cargo and HSSE compliance.
Requirements & Tech Stack
- Fundamental knowledge in systems.
Qualifications
- Basic knowledge in CFS related activities (Export/import/bonding/warehousing).
- Analytical skills.
- Problem-solving ability.
- Multitasking ability.