Incident Response Analyst
Astreya
Austin, Texas Metropolitan Area0–5 yrs2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 5 years · Bachelor's degree
- Must know
- JiraLinuxNetwork securityWindowsOperationsHIPAA
- Nice to have
- Incident responseStakeholder management
- Work
- On-site in Austin
- Pay
- Not stated by the employer.
- Skill demand
- Windows32%Network security28%Linux22%Jira8%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 11, 2026 · still open
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About the Role
Incident Response Analyst - Night Shift for Astreya.
Key Responsibilities
- Responding to failures in Uninterruptible Power Supplies (UPS), emergency generators, and Power Distribution Units (PDUs).
- Handling cooling loops, chillers, and Computer Room Air Conditioning (CRAC) units during thermal emergencies.
- Triaging real-time alerts from Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) tools.
- Following and executing Emergency Operating Procedures (EOPs) and Method of Procedure (MOP) documents.
- Coordinating with external utility companies, fuel delivery vendors, and specialized equipment technicians under tight SLAs.
Requirements & Tech Stack
- Hands-on experience with Incident io, Grafana, Ring, JIRA, Teleport, Confluence.
- Familiarity with log sources (Windows, Linux, firewalls, cloud logs).
- Minimum experience in a command center, service center, or similar 24x7 operations center environment.
- Experience in managing Data center enterprise incidents (facility, NOC, SOC etc.).
- Familiarity with regulatory standards (e.g., SOC 2, HIPAA, ISO 27001, NIST).
Qualifications
- Associate’s degree in IT, or equivalent experience. (0–2 years in IT or Security Ops)
- Bachelor’s degree in Information Systems, or Computer Science. (2–4 years SOC/IR experience)
- 3–5 years of experience in incident response in a data center environment.
Required Skills
- Strong analytical, troubleshooting, and decision-making skills under pressure.
- Excellent written and verbal communication, including technical documentation.
Preferred Skills
- Active learner, methodical, eager to follow procedures, dependable.
- Analytical, responsive, detail-oriented, collaborative, capable of leading investigations.
- Strategic, able to lead IR efforts, skilled at executive communication, mentor to junior analysts.
- Visionary, able to design incident response strategy, align security with business risk, lead multi-stakeholder efforts.