Home Comfort Advisor

About the Role

Southern Home Services is seeking a dynamic Home Comfort Advisor / Outside Sales Professional to join a thriving business. This role involves collaborating with service technicians to present and recommend the best equipment and service options for customers' homes, with a focus on building lasting customer relationships. No prior experience in HVAC, Plumbing, or Electrical industries is required, as top-notch training and expert industry knowledge will be provided.

Key Responsibilities

• Interacting and engaging with new, current, and previous customers with solutions for their home comfort to help build customers for life.
• Efficiently communicating during in-home conversations; helping homeowners find solutions to save money on utilities and future repairs while improving the comfort and air quality in their homes.
• Conducting follow-up calls to ensure 100% satisfaction and generate a future referral base.
• Additional duties as assigned.

Requirements & Tech Stack

• Valid driver’s license and clean driving record.
• A proven history of achieving and exceeding sales goals.
• Outstanding ability to build and maintain strong, trusting relationships with customers.
• Proficient with PC and adept at using technology sales tools.
• Willing and able to travel to customer locations for in-person meetings.
• Availability to work weekdays, evenings, and weekends.

Qualifications

• Minimum of 3 years of business to consumer sales experience is preferred.
• Strong drive to sell to customers and help solve their needs.

Physical Requirements

• Perform work while sitting and/or standing at an individual work station or office.
• Communicate verbally via phone or other communication device.
• Ability to stand, walk and sit; talk or hear, both in person and by telephone.
• Use hands to type, handle or feel objects or controls; reach with hands and arms.
• Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.
• Work is usually performed in an indoor office environment.