Track and Trace Associate
UPS
Mumbai Metropolitan Region0–2 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- Lead generation
- Nice to have
- Customer service
- Work
- On-site in Mumbai Metropolitan Region
- Pay
- Not stated by the employer.
- Skill demand
- Customer service18%Lead generation7%of 99 similar fresher jobs posted in India this week
- Listed
- 30 Oct 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
This position provides a one-to-one customer service experience for UPS Preferred accounts.
Key Responsibilities
- Analyzes and resolves problems.
- Solves tracing and claim inquiries.
- Maintains ownership of customer situations through resolution, which may include follow-ups and making outbound calls.
- Performs work with minimal supervision.
- Uses excellent communication skills.
Requirements & Tech Stack
- Problem-solving skills.
- Customer service experience.
- Communication skills.
- Ability to work with minimal supervision.