Cyber Security Analyst

Role Overview

You will handle day-to-day next-generation firewall administration, support, and operations for our client. You will troubleshoot incidents of varying severity, support compliance activities, and help optimize and maintain firewall policy. You will also contribute to project-oriented initiatives as needed. You must be able to support on-call duties and after-hours change work.

Key Responsibilities

• Performs day-to-day firewall policy administration
• Maintains security compliance for firewall operations
• Participates in cybersecurity projects and initiatives within Cybersecurity, IT, and other business units
• Contributes to team knowledge base
• Maintains up-to-date documentation of security infrastructure, changes, and security strategies
• Documents work performed
• Interacts with business partners and other IT Teams as necessary to understand, apply, and enforce security requirements
• Proactively identifies/makes recommendations on potential security issues and solutions
• Participates in on-call rotation duties
• Provides increased availability during inclement weather, cyber, and significant incidents
• Adheres to proper Change Management requirements and processes
• Responds to incidents in a timely manner
• Configures, installs, and maintains security hardware
• Deploys code upgrades
• Participates in investigation and troubleshooting efforts during service disruption events
• Represents IT Security organization professionally in interaction with internal business partners and other IT Support groups

Requirements & Tech Stack

• Firewall experience is a must-have
• NERC-CIP access required
• Ability to support on-call duties and after-hours change work
• Strong communication skills and ability to collaborate with peers and other stakeholders
• Ability to manage multiple assignments and keep pace with evolving deadlines and scope of work
• Aptitude for firewall management, system integration, scripting/programming, and continuous improvement
• Palo Alto Networks next-generation firewalls
• Palo Alto Networks Certified Cybersecurity Entry-level Technician (PCCET)
• Palo Alto Networks Certified Network Security Administrator (PCNSA)
• Cisco CCNA
• Cisco DevNet Associate
• CompTIA Security+ and/or Network+
• Ability to develop firewall policy while balancing customer requirements and security controls
• Ability to analyze firewall security and traffic logs
• Network administration/support experience
• Understanding of TCP/IP communications & knowledge of how common protocols and applications work at the network level including DNS, DHCP, HTTP, and SMB
• Experience with network monitoring, analysis, and troubleshooting
• Experience analyzing network traffic
• Working knowledge of NAT principles and troubleshooting
• Experience supporting a large enterprise network
• Experience in Data Center environment

Qualifications

• Firewall experience is a must-have
• NERC-CIP access required
• Motivated individual who will take initiative to learn and develop skillsets
• Ability to support on-call duties and after-hours change work
• Strong communication skills and ability to collaborate with peers and other stakeholders
• Ability to manage multiple assignments and keep pace with evolving deadlines and scope of work
• Aptitude for firewall management, system integration, scripting/programming and continuous improvement
• Palo Alto experience is a nice to have
• Other relevant industry certifications
• Demonstrated commitment to personal and team success

Location & Logistics

• Hybrid - 3 days per week onsite in Charlotte
• Contract starting at one year
• Must be US Citizen or Green Card holder