Growth & Vendor Onboarding Intern

About the Role

TradeTrust is a B2B textile marketplace connecting suppliers with buyers across India. We are looking for a resourceful intern to help manufacturers, wholesalers, and traders in Surat’s Ring Road Textile Market build their presence online. You will spend your working day in the market: meeting business owners, understanding their collections and selling challenges, demonstrating TradeTrust, and guiding interested suppliers through onboarding. This is an on-site, field-based internship in Surat for 3–6 months.

Key Responsibilities

• Map and visit relevant manufacturers, wholesalers, and textile suppliers across Ring Road market buildings; maintain an organised lead list and follow-up plan.
• Start conversations with business owners, understand their needs, and demonstrate how TradeTrust can help them present their collections to buyers across India.
• Guide interested suppliers through registration and profile setup; coordinate required business verification through TradeTrust’s approved process and escalate discrepancies to the operations team.
• Coordinate with suppliers and the catalog team to collect product photographs, specifications, pricing, and availability, and help prepare accurate digital listings.
• Follow up after onboarding, help suppliers understand the platform, and resolve or escalate issues so their storefronts stay complete and useful.
• Keep clear records of visits, lead stages, onboarding progress, and supplier feedback; share daily updates and recurring market insights with the team.

Requirements & Tech Stack

• Fluent spoken Gujarati and Hindi, with the confidence to approach and build rapport with textile traders and business owners.
• Clear communication and listening skills; able to explain digital tools simply, handle questions patiently, and pitch without making unsupported promises.
• Available for a 3–6 month internship in Surat and comfortable with regular in-person visits and walking across the Ring Road textile market.
• Comfortable using smartphone apps, digital catalogs, and basic spreadsheets or lead-tracking tools; organised about follow-ups and reporting.

Qualifications

• A student or recent graduate in Business Administration, Marketing, Commerce, Textiles, or a related field.
• Candidates from other disciplines with strong communication skills and a practical interest in the role are welcome.

Good to have

• Familiarity with Surat’s textile trade, Ring Road market buildings, fabric or garment categories, or the way manufacturers and wholesalers operate.
• Previous internship, project, or freelance experience in B2B sales, field marketing, merchant acquisition, or customer onboarding.
• Experience helping a business use e-commerce platforms, digital catalogs, product photography, or online storefronts.

Benefits & Opportunities

• A base stipend plus performance-based incentives for successful supplier onboarding and digitisation.
• Hands-on experience in B2B sales, supplier onboarding, digital commerce, and textile market operations.