Partner Support Executive
Credit Samadhaan
Mumbai, Indore, New Delhi, Pune, Chennai, Ahmedabad, Bengaluru0–2 yrs34m agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- Help desk
- Work
- On-site in Mumbai
- Pay
- Not stated by the employer.
- Skill demand
- Help desk6%of 99 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
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About the Role
Be the helpdesk for Credit Samadhaan Kendra partners.
Key Responsibilities
- Answer partners' questions on tools, cases, documents, and processes.
- Solve problems quickly.
- Ensure partners can give their customers accurate updates without promising results.
- Log every partner ticket and follow it through to resolution with the right team.
- Answer partner queries by phone, email, and WhatsApp.
- Help partners with system access and tool issues.
- Check case status and share updates with partners.
- Route technical and advisory issues to the right team.
- Track partner tickets until resolved.
Requirements & Tech Stack
- Clear spoken Hindi and English.
- Comfortable with software tools and ticketing systems.
- Calm and solution-focused.