Customer Support Executive

TP

Thane, Mumbai (All Areas)0–4 yrs6m agovia Naukri

Posted 14 Nov 2026, 12:20 IST

This job at a glance

Who can apply
Freshers and up to 4 years
Must know
Customer service
Work
On-site in Thane
Pay
₹1–3.25 LPA
Skill demand
Customer service86%of 150 similar fresher jobs posted in India this week
Listed
14 Nov 2026 · still open

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Company: TP

Location: Thane

Job Description

We are hiring enthusiastic and customer-oriented professionals for the HP North America Voice Process. The selected candidates will be responsible for assisting North American customers, addressing their queries, providing appropriate resolutions, and ensuring a positive customer experience.

Key Responsibilities

  • Handle inbound customer calls from North American customers.
  • Understand customer concerns and provide effective solutions.
  • Resolve customer queries professionally while maintaining service quality.
  • Maintain excellent customer interaction and communication standards.
  • Ensure customer satisfaction through effective query resolution.

Requirements & Tech Stack

  • 6 months to 1 year of experience in Customer Service / Voice Process.
  • Excellent verbal communication skills in English.
  • Good customer-handling and problem-solving abilities.
  • Comfortable working in rotational shifts.
  • Willingness to work in a 24/7 operational environment.

Shift & Work Benefits

  • Rotational shifts.
  • 5 days working.
  • One-way cab facility (pickup or drop) for login/logout timings scheduled between 10:00 PM and 6:00 AM.
  • CTC: 4.10 LPA.

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