Early Morning Stock Associate

Ross Stores, Inc.

Key Responsibilities

• Understands that safety is the number one priority and practices safe behaviors.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment.
• Corrects or reports any unsafe conditions or practices to Store Leadership.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional.
• Assists Customers in any way necessary, including register operations, merchandise assistance, and answering questions.
• Greets all Customers and thanks them with every register transaction.
• Provides prompt and efficient responses to Customers and handles customer issues courteously.
• Represents and supports the Company brand.
• Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies.
• Maintains a professional appearance and adheres to the Company's dress code.
• Performs daily assigned sizing and recovery to ensure a neat, clean, and organized store.
• Expedites newly received merchandise receipts to the sales floor with urgency, merchandising items according to company best practices.
• Understands Loss Prevention Awareness programs and merchandise protection standards.
• Demonstrates integrity and honesty in all interactions.
• Safeguards confidential information, cash, credit card information, and merchandise.
• Follows all Mark-Out-of-Stock (MOS) policies.
• Follows all policies and procedures concerning cash, check, charge card, and refund transactions.
• Maintains a high level of awareness and accuracy when handling bankable tenders.
• Demonstrates a sense of urgency to efficiently perform their role and maximizes productivity.

Qualifications And Special Skills Required

• Ability to communicate effectively with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements/Ada

• Ability to use all Store equipment, including PDTs, registers and PCs.
• Ability to spend up to 100% of working time standing, walking, and moving around the Store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull and lift more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
• Certain assignments may require other qualifications and skills.
• Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.