Operations & Program Management Intern

About the Role

Savoir Prime Institute is seeking a full-time Operations & Program Management Intern to gain hands-on experience in business operations, student management, training coordination, administration, stakeholder communication, and business development. This is an opportunity to actively participate in the operations of a professional education institute, working directly with the founder.

Key Responsibilities

• Student Onboarding & Relationship Management
• Coordinate onboarding of newly enrolled students.
• Send welcome emails, onboarding instructions, and course schedules.
• Collect student information and maintain enrolment records.
• Track attendance, participation, and course progress.
• Coordinate student queries and follow-ups.
• Maintain student communication records.
• Training & Webinar Management
• Coordinate online training sessions, webinars, and workshops.
• Attend and monitor scheduled webinars.
• Coordinate with trainers, speakers, and participants.
• Share meeting links, reminders, and joining instructions.
• Maintain training calendars and session completion records.
• Coordinate recordings and learning resources.
• Certificate & Documentation Management
• Prepare certificates for eligible students after completion verification.
• Maintain certificate issuance trackers.
• Coordinate certificate distribution.
• Maintain organised digital records and student folders.
• Prepare reports, presentations, and course documentation.
• Calendar & Meeting Coordination
• Maintain and update the institute's master calendar.
• Schedule meetings with students, trainers, and internal stakeholders.
• Send calendar invitations and meeting reminders.
• Prepare meeting agendas.
• Document and circulate Minutes of Meetings (MoMs).
• Track action items and follow up on pending tasks.
• Business Operations & Management Support
• Maintain daily and weekly operational trackers.
• Prepare weekly activity and progress reports.
• Assist with creating SOPs and process documentation.
• Maintain task trackers and ensure deadlines are met.
• Support management in planning and executing institute activities.
• Identify operational gaps and suggest improvements.
• Marketing & Business Development Support
• Assist with webinar and workshop coordination.
• Maintain enquiry and admission trackers.
• Coordinate follow-ups with prospective students.
• Assist with LinkedIn and social media content scheduling.
• Support college outreach and institutional partnership activities.
• Assist in preparing presentations, brochures, and business proposals.

What You Will Learn

• Business and institute operations management.
• Project and program coordination.
• Customer and student relationship management.
• Professional business communication.
• Microsoft Excel and Google Workspace.
• Meeting management and business documentation.
• Training and event management.
• Basic business development and marketing operations.
• Working with leadership and managing responsibilities independently.

Internship Details

• Organisation: Savoir Prime Institute
• Position: Operations & Program Management Intern
• Duration: 3 months
• Work Arrangement: Hybrid
• Working Schedule: Full-time, 5 days/week
• Location: Delhi NCR
• In-person Meetings: Once a week in Delhi
• Monthly Stipend: ₹5,000–₹8,000
• Laptop: Mandatory
• Certificate: On successful completion

Requirements & Tech Stack

• BBA / MBA students or recent graduates.
• Must be based in Delhi NCR.
• Must have a personal laptop.
• Excellent written and spoken English communication.
• Good working knowledge of MS Word, Excel and PowerPoint.
• Familiarity with Google Drive, Google Calendar and online meeting platforms.
• Strong organisational and time-management skills.
• Ability to communicate professionally with students, trainers, and stakeholders.
• Willingness to attend weekly in-person meetings in Delhi.
• Must be dependable, proactive, and comfortable taking ownership.
• Freshers are welcome. Prior internship experience is an advantage but not mandatory.

Selection Process

• Resume screening.
• Short practical assignment.
• Personal interview.
• Final selection and onboarding.