Customer Service Representative
Work From Home Travel Careers
Washington, DCFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Nice to have
- Customer serviceSales
- Work
- On-site in Washington
- Pay
- Not stated by the employer.
- Listed
- Nov 10, 2026 · still open
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About the Role
This is a remote role for a Customer Service Representative focused on hotel bookings. The position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided.
Key Responsibilities
- Assist clients in selecting and booking hotel accommodations
- Provide accurate information on hotel amenities, pricing, and availability
- Respond promptly and professionally to client inquiries via phone, email, or online chat
- Maintain detailed and accurate records of client interactions and bookings
- Collaborate with team members to ensure seamless client experiences
- Stay updated on hotel offerings, travel trends, and industry changes
- Attend virtual training sessions and team meetings
Requirements & Tech Stack
- Strong communication and customer service skills
- Friendly, professional demeanor and positive attitude
- Comfortable working independently and managing time effectively
- Basic computer skills and a reliable internet connection
- Interest in travel and helping clients plan memorable stays
Qualifications
- Previous experience in customer service, hospitality, or sales is a plus but not required.