Customer Service Associate
SHIK CONSULTING GROUP
Washington, DCFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year
- Must know
- Customer service
- Work
- On-site in Washington
- Pay
- $700–$950 a week
- Listed
- Nov 9, 2026 · still open
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About the Role
This is a full-time, in-person Customer Service Associate opportunity in Washington, DC, ideal for someone who enjoys communicating with people, answering questions, providing helpful information, and creating positive customer experiences. You will represent well-known brands at retail locations, promotional events, and community campaigns, helping customers understand products and services while ensuring every interaction is professional, informative, and welcoming.
Key Responsibilities
- Deliver excellent face-to-face customer service at retail locations and promotional events.
- Welcome customers, answer questions, and provide clear, helpful information.
- Develop positive relationships through friendly and professional communication.
- Listen to customer inquiries and provide appropriate information and assistance.
- Help customers understand product and service features.
- Ensure customers receive a positive, engaging, and informative experience.
- Maintain a professional and approachable attitude during every interaction.
- Work collaboratively with colleagues to maintain high customer service standards.
Requirements & Tech Stack
- Full-time availability.
- Authorization to work in the United States.
- Ability to commute to our Washington, DC location.
- Comfortable working in busy, public-facing environments.
Qualifications
- Excellent communication and interpersonal skills.
- Friendly, approachable, and confident when interacting with people.
- A positive attitude and a genuine interest in helping others.
- Comfortable working in a busy, customer-facing environment.
- Reliable, motivated, and eager to learn new skills.
- Strong listening and problem-solving abilities.
- Previous experience in customer service, retail, or hospitality is beneficial but not essential.
- Entry-level applicants are encouraged to apply, as full training is provided.
Location: Washington, DC (In-Person)
Schedule: Full-Time
Start Date: Immediate
Compensation: $700 – $950 per week