Associate System Consultant

About the Role

As the Associate System Consultant, you will provide technical support and solutions to the sales team and customers from pre-sales through installation and implementation. You will maintain extensive knowledge of complex aspects of products and systems and may present/demonstrate remotely and/or at client sites. You will analyze customer requirements and illustrate how company solutions can provide value and support their organization. You will configure technical solutions for customers and ensure successful customer integration. You will answer client questions on product functionality and usage and solve sales support problems. You will provide technical consultation and knowledge transfer with sales staff, trainers, and product support.

Key Responsibilities

• Identify and target engineering firms that design, specify, or purchase products supplied by Rittal.
• Provide technical support to prospective engineering firms, including application assistance, engineering, documentation, test results, and written specifications.
• Identify new projects and opportunities with prospective engineering firms and prospects.
• Develop long-term relationships with key engineering firms and large specifying influencers in respective areas.
• Support engineering firms with application help and support, including supply drawings and cut sheets, technical and test data, and other technical documentation requiring organizational approval or specification.
• Deliver presentations to engineering groups and prospects.
• Secure Approved Vendor List (AVL) status for the organization with prospective engineering firms.
• Obtain global, local, or project specifications for the organization.
• Identify targeted OEMs, panel shops, contractors, or integrators associated with projects.
• Provide communication to the entire sales organization, as well as essential internal customers.
• Establish Rittal as the default provider for cabinets, climate control, and IT products at engineering firms.
• Develop a process to maintain open projects.
• Maintain an active, accurate database of all contacts at targeted engineering firms.
• Communicate market trends/requirements to product management.
• Requires travel of up to 30% or greater, depending on business demands.
• Other duties as assigned.

Requirements & Tech Stack

• Strong Engineering background required – Electrical or Mechanical.
• Strong experience in reading and creating Electrical Schematics.
• Ability to create drawings and product cuts, proficient with CAD programs – Inventor, Solidworks, Eplan.
• Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.

Qualifications

• 4-year Degree in Engineering, Mechanical or Industrial studies or equivalent experience required.
• PLC programming experience is preferred.
• Previous experience working at an Engineering firm is preferred.
• Possess an aptitude for sales, including the skills and ability to sell.
• Prior experience as an Applications Engineer, Software Engineer, or as a Hardware Design Engineer.
• Experience utilizing Customer Relationship Management (CRM) tools is preferred.