Junior Systems Administrator

About the Role

The Junior Systems Administrator provides day-to-day technical support and systems administration to a Navy federal customer. This role supports Windows-based servers, workstations, network infrastructure, and enterprise applications to maintain reliable, secure IT operations supporting Navy systems and mission requirements.

Key Responsibilities

• Assist with the installation, configuration, maintenance, and troubleshooting of Windows servers, workstations, and associated hardware.
• Support administration of Windows Server 2016/2019/2022 environments, including system upgrades and migrations.
• Monitor system performance, availability, and operational health to identify and resolve technical issues.
• Assist with Active Directory administration, including user account creation, permissions management, password resets, and access troubleshooting.
• Perform routine system maintenance, software installations, security updates, patching, and vulnerability remediation.
• Provide technical support for network connectivity, switches, printers, and other laboratory IT equipment.
• Assist with troubleshooting enterprise applications, databases, and Microsoft SQL Server connectivity issues.
• Support system backups, data recovery procedures, and continuity of operations.
• Respond to user support requests, troubleshoot hardware and software issues, and document resolutions.
• Assist with cybersecurity compliance activities, including security scans, system hardening, and implementation of DoD security requirements.
• Maintain system documentation, hardware inventories, configuration records, and standard operating procedures.
• Coordinate with senior system administrators, cybersecurity personnel, and government technical staff to resolve complex issues.
• Support hardware replacement, equipment installation, system modernization, and laboratory infrastructure upgrades.
• Bid and proposal support if requested.
• Other duties as assigned.

Requirements & Tech Stack

• Associate degree in Information Technology, Computer Science, Cybersecurity, or related technical discipline; equivalent professional experience or technical training may be considered.
• Basic understanding of Windows operating systems and Windows Server environments.
• Familiarity with computer hardware, software installation, and troubleshooting techniques.
• Foundational knowledge of networking concepts, including TCP/IP, DNS, DHCP, and LAN connectivity.
• Basic understanding of Active Directory, user account administration, and access permissions.
• Demonstrated proficiency in Microsoft Office applications (to include MS Word, Excel, PowerPoint, etc.).
• An active secret clearance is required.
• Must be legally authorized to work in the United States without the need for employer sponsorship.

Qualifications

• Strong troubleshooting, problem-solving, and organizational skills.
• Basic computer literacy and data entry skills.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Demonstrated problem-solving skills.
• Strong time management skills.
• Must be able to work in a fast-paced, changing, and challenging environment.
• Must be able to remain seated in a stationary position 50% of the time. Must also be able to alternate between sitting, standing, and walking.