Business Support Intern

About the Role

Build a consistent flow of relevant technical and institutional enquiries by identifying suitable audiences, creating accurate and personalized communication, managing follow-ups, and supporting qualified opportunities through the next stage. The work must be documented clearly so that activity, response, and progress can be reviewed each week.

Key Responsibilities

• Identify universities, research institutes, laboratories, manufacturers companies whose work may require Schnaiffer products.
• Research and verify organizations, departments, applications, official email addresses, countries, and source details.
• Prepare and send personalized email campaigns and LinkedIn messages using approved company information and communication standards.
• Use approved multichannel outreach, including calls and WhatsApp messages where appropriate, and record meaningful activity.
• Monitor responses, answer routine enquiries promptly, and follow up with active prospects according to the agreed schedule.
• Capture product interest, application context, requirements, RFQs, quotation requests, meetings, and next actions in the working record.
• Coordinate with the Schnaiffer team when a technical clarification, quotation, sample, or commercial response is required.
• Submit a concise weekly report showing activity completed, response quality, live opportunities, and actions planned for the following week.