Marketing Intern

About At Stay

At Stay is a curated homestay marketplace where guests can discover and book hand-picked homestays directly through the At Stay website.

About the Role

The Marketing Coordinator Intern will work directly with the founder to launch and grow At Stay. The role involves helping bring the first 15–20 properties live, attracting guests to the website, and coordinating with the technology, marketing, and host teams. This is a hands-on opportunity to learn how to manage a marketplace business, covering product operations, digital marketing, host partnerships, and customer experience.

The intern will work closely with:

• ATT: Website and technology
• At Buzz: Social media, advertising, and SEO
• Atraski Studios: Property shoots
• Finance: Booking and payment coordination

Key Responsibilities

• Website and Product Operations
• Test the website's search, property pages, booking process, payments, and confirmation emails.
• Report bugs and coordinate with the ATT technology team until issues are resolved.
• Upload and update property photos, descriptions, amenities, prices, minimum-night requirements, and availability.
• Maintain a weekly website fix list and test updates before they go live.
• Marketing and Content Creation
• Plan weekly content calendars with the At Buzz team, covering property walkthroughs, destination guides, host stories, and offers.
• Develop 3–5 content ideas every week and shoot raw content on property visits.
• Support launch offers, referral codes, and creator stays.
• Write destination and property pages to improve Google search visibility.
• Track website visits, enquiries, and bookings to understand marketing performance.
• Host and Property Coordination
• Shortlist and visit homestays, checking cleanliness, safety, and the accuracy of property photographs.
• Coordinate property shoots with Atraski Studios.
• Assist with host onboarding, agreements, bank details, and listing approvals.
• Maintain updated host records and follow up on availability, pricing, response times, and guest feedback.
• Guest and Booking Management
• Respond to website, Instagram, and WhatsApp enquiries within two hours during working hours.
• Send booking confirmations and welcome messages and assist guests before and during their stays.
• Follow up with guests for reviews and photographs after check-out.
• Maintain booking records covering dates, booking value, commission, and payout status.
• Reporting and Team Coordination
• Review weekly bookings, cancellations, and reviews, and share website issues with the ATT team.
• Prepare monthly dashboards covering properties, bookings, occupancy, commission, and ratings.
• Attend founder meetings, record action items, and follow up on pending tasks.

What We're Looking For

• A graduate or final-year student in hotel management, travel and tourism, BBA/marketing, mass communication, or a related field.
• An interest in travel and homestays, with an understanding of what makes a guest's stay special.
• Comfortable using and testing websites and apps and identifying issues or confusing user experiences.
• Strong written and spoken Hindi and English.
• Ability to write clear briefs, property listings, and professional host messages.
• Basic smartphone video shooting and Canva skills.
• Organisational skills, attention to detail, and the ability to follow up independently.
• Willingness to travel for short property visits.

Additional Advantages

• Internship experience at a hotel, homestay, travel startup, or online travel agency such as Airbnb, MakeMyTrip, or Booking.com.
• Basic knowledge of Google Analytics, Meta Ads, or SEO.
• Experience with WordPress, Shopify, or another website administration platform.
• Comfort appearing on camera for property walkthroughs.

What You Will Gain

• Experience launching and growing a marketplace business.
• Exposure to product management, website testing, and technology coordination.
• Practical experience in travel marketing, SEO, advertising, and promotional campaigns.
• Experience in host partnerships, pricing coordination, and guest experience.
• Understanding of bookings, conversion rates, commissions, and cost per booking.

Growth Opportunity

High-performing interns may be considered for a full-time role after completing the six-month internship.