Insidesales Specialist
Virtusa
About the Role
The Insidesales Specialist will execute outreach/outbound campaigns and understand customer needs.
Key Responsibilities
- Execute outreach/outbound campaigns (cold calls & emails) and willing to work in ASIA/APAC hours.
- Understand customers' needs, answer potential customers' questions, and send additional information per email.
- Research and maintain the database of prospects, ensuring all leads are well qualified by identifying the correct decision makers.
- Acquire good industry & solution knowledge to overcome objections of prospective customers.
- Route qualified opportunities to the appropriate sales leads for further development and closure.
- Achieve targets as set out by the business.
- Maintain database (e.g., Salesforce, CRM, Excel) of prospective client information.
Requirements & Tech Stack
- Experience with CRM and research tools such as Salesforce, LinkedIn, ZoomInfo.
- Experience in opportunity identification & qualification, email drafts creation, and pre-call planning.
Qualifications
- Excellent oral and written communication with good listening skills.
- Experience calling in Singapore, Malaysia, and India regions.
- Hands-on experience in Healthcare, Manufacturing, Retail, ISV Tech, Telco etc. (Any Domain/Verticals).
- In-depth understanding of company services and its position in the industry.
- Knowledge & experience on selling IT services to verticals like Healthcare, Life Science, Insurance, Telco, Media, Hi-Tech, Manufacturing, Retail, etc.
- Strong problem identification and objections resolution skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Ability to work individually and as part of a team with high-level of integrity and work ethics.



