Outbound Telemarketer

About the Role

A persuasive, energetic, and target-driven Outbound Telecaller is needed to reach out to pre-generated leads, understand requirements, pitch the value proposition, and convince leads to schedule a one-on-one meeting with the Principal Strategic Business Consultant. This role does not involve cold lead generation; all contact lists and leads will be provided.

Key Responsibilities

• Make outbound calls to warm and cold leads provided in the database.
• Record conversations after obtaining permission/consent from the lead.
• Clearly explain products/services, identify prospect pain points, and create interest in a consultation.
• Convince qualified prospects to book a confirmed online (video call) or offline (in-person) meeting.
• Coordinate calendars, send meeting invites/location details, and make reminder calls.
• Maintain accurate records of every call, lead status, and customer feedback in an Excel sheet.
• Meet provided call volume targets and confirmed meeting quotas.

Requirements & Tech Stack

• Communication: Excellent verbal communication and active listening skills in English and Tamil (mandatory). Hindi and Kannada are good to have.
• Persuasion: Strong ability to handle objections politely, build rapport, and close for an appointment without being pushy.
• Tech-Savvy: Basic proficiency in MS Excel/Google Sheets, WhatsApp Business, and calendar tools (Google Calendar/Calendly).
• Attitude: Self-motivated, resilient against rejection, and comfortable in a target-oriented environment.

Qualifications

• 0–2 years of experience in telecalling, telesales, customer service, or appointment setting. Freshers with strong communication skills are welcome.

What We Offer

• Fixed part-time compensation on achieving the telecalling quota and provided leads.
• Work from home/Remote.
• Flexible working hours.