Ecommerce & Marketplace Operations Intern

About the Role

The Ecommerce & Marketplace Operations Intern will support the Category team in the day-to-day management of an assigned category across marketplaces such as Myntra, Ajio, Amazon, and Flipkart. This is a 3–6 month internship with a strong pathway to a full-time role.

Key Responsibilities

• Assist in monitoring pricing and inventory for the assigned category daily across marketplaces (Myntra, Ajio, Amazon, Flipkart).
• Help identify fast moving and slow moving styles.
• Support coordination and communication with marketplace counterparts on promotions, advertising, and account-related issues.
• Get hands-on exposure to seller side applications and dashboards.
• Learn and assist with key ecommerce metrics and pricing strategy execution for the category.
• Support the creation of inventory requirement forecasts based on current sales trends.
• Help check catalogue hygiene for the category to ensure styles are completely catalogued and live across marketplace platforms.
• Assist in tracking PLA and PPC campaigns, especially on Amazon, including ad budget monitoring.
• Coordinate with sourcing and merchandising teams to support timely launches of new season styles and replenishment of core products.
• Help monitor product performance and flag anomalous returns at the product level for quality or fit issues.
• Support research into market gaps and demand areas within the category.
• Assist in tracking customer ratings and feedback to support product insights.
• Support day-to-day coordination with marketplaces to ensure smooth category operations.
• Use MS Excel, Claude, and other tools to support data analysis, reporting, and daily category operations.
• Take on additional tasks as reasonably assigned to support learning and category growth.

Qualifications

• Currently pursuing or recently completed a degree in Business, Commerce, Marketing, or a related field.
• Working knowledge of MS Excel, including lookup functions and pivot tables.
• Strong analytical mindset with an interest in drawing inferences from data.
• Good communication skills and willingness to coordinate with multiple stakeholders.
• Interest in ecommerce and familiarity with online marketplaces such as Flipkart, Amazon, Myntra, and Ajio is a plus.
• Basic understanding of performance marketing on Meta/Google or Amazon PPC is a bonus, not required.